Power interruption notification is an important dai.ly routine for distribution companies.The correctness

timelinessand accuracy of notification have great effects on customers’satis.faction.With a new round of distribution network construction

notifi.cation turns to be a heavy and arduous task.Distribution networkcompanies spend high costs for massive notification and the high ra.tio of send.back notification always affects the quality of service.Byadopting the lean management concepts

the various segments ofpower interruption notification work are analyzed and improved.Thekey factors which affect the quality of services are defined

and solu.tions are also provided.The lean management has greatly improvedthe notification work

as proven in practical work.