To further standardize the customer manager system

provide customers with high quality

high efficiency

personalization and professional service actively

improve the work efficiency

improve customer satisfaction

mobile Internet technology is presented in this paper

combined with the electric power marketing business and data analysis technology

through a large number of customer base data and contact trajectory information extraction model.It described their social role

behavior preference

credit risk

underlying characteristics such as customer value

greatly enhanced the insight of the recessive to the customer demand

served for marketing and planning

implementation

evaluation and optimization provides guidance

improved the work initiative

differentiation

accuracy

as the powerful tools for improving electricity customer experience.It provided support for the company more competitive.