Liu Jian-rong, Wen Hui-ying, Huang Ling. An Analysisof Campus Bus Transit Service Quality Based on Conjoint Analysis[J]. 2016, 33(2): 42-46.DOI: 10.3969/j.issn.1007-7162.2016.02.008.
Bus transit service quality is a major factor that affects public transport users’ access to bus service. In order to assess how university students make choices and trade-offs in traveling cost
traveling time
reliability
in-bus environment and waiting time
and to investigate the extent to which the components of bus transit service quality vary according to consumption level
bus transit service quality is analyzed based on the conjoint analysis. Through a data survey and analysis
the utility values of traveling cost
traveling time
reliability
in-bus environment and waiting time of the high-consumption-level group and the low-consumption-level group are obtained. Then the factors’ weights are derived through the utility values. The results show that there are no relations between the consumption level and the university students’ evaluation of bus transit. Furthermore
the university students value the most the in-bus environment