Optimization design of interactive service channel operation piatform based on distributed framework

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更新时间：2026-03-05

- Optimization design of interactive service channel operation piatform based on distributed framework
- Vol. 20, Issue 6, (2018)
- 作者机构：
  
  国网浙江省电力公司,杭州,310007
- 作者简介：
- 基金信息：
- DOI：10.3969/j.issn.1009-1831.2018.06.013
  CLC：
- Published：2018
- 稿件说明：
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周翔, 朱超峰, 陈明路, et al. Optimization design of interactive service channel operation piatform based on distributed framework[J]. 2018, 20(6).
DOI：

周翔, 朱超峰, 陈明路, et al. Optimization design of interactive service channel operation piatform based on distributed framework[J]. 2018, 20(6). DOI： 10.3969/j.issn.1009-1831.2018.06.013.

围绕“互动服务渠道的统一接入与认证，为客户提供智能化、多样化的服务，支撑互动服务运营以及新互动服务需求”的建设目标，从客户交互数据采集范围、营销活动策划应用、渠道运营监控分析能力、平台性能优化4个方面开展渠道协同运营平台优化完善，提高互动服务渠道建设和运营工作水平。

With the target of uniform access and authentication of interactive service channel

provide intelligent and various services for customers

and support interactive service operation and new interactive service demand

channel collaborative operation platform optimization is improved from four aspects of scope of customer interaction data

marketing campaign planning application

channel operation monitoring

and analysis ability and platform performance optimization to improve the level of interactive service channel constrnction and operation.

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