国网衢州供电公司衢江供电分公司
Published:2024
移动端阅览
[J]. 2024, (2): 48-50.
DOI:
[J]. 2024, (2): 48-50. DOI:
随着电力售电侧市场的逐步开放,电力市场开始承受竞争压力。在此基础上,供电企业必须更加主动地展开客户的能源管理工作,并维护客户关系,这不仅是实现国网战略目标的必然,也是应对竞争的必要举动。客户关系管理现状近年来,依托数字化转型带来的先进技术手段和管理理念提升,客户管理体系得到显著提升,但仍存在一些短板:
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