国网西藏电力有限公司
Published:2024
移动端阅览
[J]. 2024, (8): 55-57.
DOI:
[J]. 2024, (8): 55-57. DOI:
为执行国网总部的“建设具有中国特色的能源互联网公司”的战略目标和深入贯彻优质服务的管控目标。国网西藏电力有限公司立足实际,以外部环境和经济形势为出发点,以内部管理提升为基石,外部服务管控为目标,创新构建了基于语音识别的95598服务风险感知和敏感事件识别管理的3211管理体系(设计3套模型,建立2个预警机制,研发1个体系,搭建1个资源池)。
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